Registering and Signing in

Having some problems registering and signing in?

Kindly browse through our FAQ support below for answers to general issues while registering and signing in. If you'e still having problems, please leave us a message in our Forums Guest Board and let us know how we can help you.

	"I clicked on the continue button on the sign-up page and nothing happened..."
	"I registered but I haven't received my activation email..."
	"I can't remember my password..."
	"While logging in, I enter my email and password, and click continue but nothing happens..."

"I clicked on the continue button on the sign-up page and nothing happened..."

If you are encountering this problem, please try to register for an account using this page.

After registration, if you encounter problems signing in, please click here for more help.

"I registered but I haven't received my activation email..."

Please try to look at your email’s Junk Mail folder, our activation email may have ended up there.
If you still cannot locate your activation email, you may try to request for a resend of your activation code by clicking here.

If the above steps don’t work for you, please let us know about your problem by contacting us directly.

If you can’t remember your password, you may reset it by clicking here. We will then send you an email containing a link to follow, and you will be able to create a new password to use to gain access to your BrillKids account.

"While logging in, I enter my email and password. I then click on ‘continue’ but nothing happens..."

This may be due to a pop-up blocker active on your browser. We suggest you to try logging in via our unsecure log-in located on the home page of the BrillKids forums. You will find this log-in area displayed on the upper right hand side of the home page, as displayed below: